Privacy Policy

Sims Family Auctions, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide to us, including information submitted through our website, auction registration forms, SMS opt-in forms, email, phone, and other business interactions.

We may collect personal information you choose to provide, including:

• Your name, phone number, email address, and mailing address
• Bidder and auction registration information
• Auction-related inquiries
• Any other information you submit to us by phone, email, text message, or in person

We may also collect basic website usage information, such as pages visited, browser type, device information, and similar data used to help us improve our website and services.

We may use your information to:

• Provide auction-related services
• Register bidders and communicate about auctions
• Send auction updates, alerts, reminders, and promotional messages
• Respond to questions or requests
• Process business communications
• Improve our website, advertising, and customer service
• Comply with legal, regulatory, or business obligations

When you provide your mobile number and consent to receive SMS messages from Sims Family Auctions, Inc., we may send you marketing, promotional, informational, or transactional text messages related to auctions, bidding, pickup details, payment reminders, alerts, updates, and other auction-related communications.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may reply HELP for support. See our SMS Terms & Conditions for details.

Online bidding and bidder registration take place on a third-party bidding platform. Information you provide there is also subject to that platform's own privacy policy.

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, website, auction services, advertising, communications, payment processing, or SMS messaging systems. These service providers are only permitted to use your information to provide services to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We take reasonable steps to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may opt out of SMS messages at any time by replying STOP. You may also contact us to request that we update, correct, or remove your information, subject to any legal or business recordkeeping requirements.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us: